Common email scams and red flags

Warning signs you and your team can spot — before a scammer costs you money.

Business email compromise (BEC)

Attackers impersonate executives or vendors and request wire transfers, gift cards, or payroll changes. The message feels internal and urgent.

Invoice and payment fraud

PDF invoices with new bank details. A single changed account number on an otherwise normal-looking bill.

Red flags to train staff on

  • Urgent secrecy — "only you can handle this today"
  • Payment detail changes by email alone
  • Sender address that almost matches yours but not quite
  • Links that ask for credentials
  • Attachments you did not expect

Combine people + technology

Closing DNS gaps protects your customers from mail that claims to be from your domain. Train your team to verify payment changes by phone — that catches tricks technology alone cannot.

Frequently asked questions

Should we report scams?

Yes — report to your IT provider, bank, and local authorities as appropriate. Preserve headers if IT asks.

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